Returns & Exchanges
At Capone, we stand by the craftsmanship of our fashion pieces, but if your purchase isn't a perfect fit, we offer a seamless 30-day return and exchange window. We ensure that your transition to the right style is as effortless as our aesthetic.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the garment, your refund or exchange will be processed within 5-7 business days.